About MRO Insider
At MROinsider.com, our mission is to bring maintenance facilities and aircraft owner/operators together to improve the process currently used for maintaining aircraft. We do that by creating a place where aircraft owner/operators can submit required maintenance for bid, browse facility profiles, and review the facilities they utilize. We aim to increase transparency in our industry and improve the customer experience for maintenance facilities as well as aircraft owner/operators. Our dedication to continued growth and improvements to the company will establish MROinsider.com as a leader in the aviation industry.
After seeing the frustration and difficulty surrounding the aircraft maintenance quoting process, co-founder and president Lindsay Irwin decided there had to be a better way. Understanding that time is money, she partnered with Andy to create MROinsider.com to save aircraft owners and operators a little of both. Lindsay has spent years perfecting her craft of organizational development and leadership, and is committed to every customer to provide an efficient new process in aircraft maintenance.
Having grown up in a family surrounded by aviation, Andy was confident from a young age where he would focus his career. Having held sales and marketing positions at 2 MRO facilities in the past, he began to understand the needs of aircraft owner/operators as well as the MRO facilities themselves. MROinsider.com was created with the goal of becoming “The missing link to hassle-free aircraft maintenance”. Andy’s great grandfather, Ray Betzoldt, Co-founded Meyers Aircraft Company in the late 1930’s which has sparked 4 generations of aircraft enthusiasts and professionals. This includes cousin Lance Neibauer who went on to form Lancair, along with his grandfather and multiple family members all having ties to the aviation industry.
Jacob Kingsley, Tecumseh, MI, will cover maintenance facilities in Michigan, Ohio, Indiana, Wisconsin, and Illinois. Jacob has been surrounded by aviation his entire life, so stepping into this field was a natural transition for him. Jacob’s goal for MRO Insider is making maintenance for aircraft owner/operators an easy, trouble-free experience, while also assisting maintenance facilities increase business and efficiency.
Craig Miracle, Austin, TX, will cover maintenance facilities in Texas, Oregon, Washington, Idaho and Alaska. He grew up in a USAF family and served in the U.S. Army as a UH-60 helicopter mechanic. He holds a Bachelors of Business Administration from Texas State University. In addition, he holds an A&P certificate and specializes in helicopter maintenance.
Guy Shaginaw, Orlando, FL, holds a degree in risk management and brings over 20 years of business experience to the company. He is completing his Private Pilot License, and plans to use his license to visit MRO facilities throughout his adopted home state of Florida and the Southeast. He will cover maintenance facilities in Georgia and Florida.